Gov. Ron DeSantis signed legislation on Tuesday that regulates food delivery service platforms.
A new regulation has been introduced to prevent food delivery platforms from handling or coordinating orders from restaurants without their explicit permission.
The food service establishment must provide their consent in either written or electronic form.
In addition, it is crucial for the food delivery platform to provide a detailed breakdown of the costs involved in each transaction, ensuring transparency for the consumer.
Sen. Jennifer Bradley, a Republican from Fleming Island, filed the bill known as SB 676. Representative Lauren Melo, a Republican from Naples, was the sponsor of the House bill.
The platform should also ensure that consumers are informed about the delivery details, such as the expected date and time of their order’s arrival.
A new proposal aims to address the issue of food delivery fraud, a problem that arises when unscrupulous individuals exploit restaurants that have weak security measures and fail to implement proper authentication protocols during the delivery process.
With the rise of the 2020 coronavirus pandemic, food delivery services experienced a surge in popularity among Americans, especially among Generation Z and Millennials.
A significant portion of American consumers have now embraced the convenience of food delivery apps, with nearly half of them utilizing these services in the past year alone.
This trend is projected to continue its upward trajectory in the years to come.
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